IFS, the global enterprise applications company, announces that SEBSA (Pvt) Ltd, Sri Lanka has become a valued partner in the Asia Pacific, Japan, Middle East & Asia (APJ ME&A) region to sign up for the IFS Partner Success Program. IFS Partner Success is a tailor-made, premium engagement program designed for partners to proactively engage and collaborate in order to focus more on value-driven partnerships for successful engagements throughout the region.
This marks an important milestone for SEBSA, as IFS pledges their commitment to supporting the partners to deliver the best service possible. It paves the way for SEBSA to continue their growth journey and ensure they thrive in their Moment of Service™ and champion the IFS cause for impeccable customer service.
Uthpala Kumara, Head of Sales & Partnerships – South Asia at IFS said, “Selecting World Class Partners is a core part of our GTM. Partners help our business to scale quickly and effectively, and give our customers choice. But using a partner does not absolve IFS’ responsibility to ensure successful customer outcomes. Partner Success services help us transfer valuable knowledge and IP to our partners in a structured and targeted way, which mitigates delivery risk, and ensures successful customer outcomes.”
“I applaud SEBSA for making this investment. They are showing real commitment to delivering outstanding Moments of Service, articulating shared values in a meaningful way, and demonstrating a determination to expand their place within our partner ecosystem. We will use this engagement to fuel continuous collaboration, and accelerate business growth.”
Muthuraja Nanayakkara, Chief Executive Officer, SEBSA added, “IFS Partner Success is our commitment to IFS, guaranteeing the best Moments of Service to our customers. We have an immaculate track record of successful implementation and happy customers globally. We believe that IFS Partner Success will help us to further strengthen this position. Our plans to grow are quite aggressive and whilst executing these plans, we require to build more competency, and always be ready to take the lead with IFS. IFS Partner Success ensures that SEBSA and IFS will always work hand-in-hand.”
IFS Partner Success program will provide support, advice and guidance to SEBSA in delivering expertise of the highest standard to level up their partner competency. This will support their customer engagements to streamline deals throughout onboarding, extension and upgrading of the solution and ultimately drive new business opportunities through advocacy. Further, this will equip partners to meet these ends independently, driving even greater scale through the IFS Partner Ecosystem while the program showcases IFS’s commitment to supporting their partners to deliver the best Moment of Service™ to mutual customers.
Image Caption: (L to R) Sean Fernando, Director – Solutions & Presales at SEBSA, Uthpala Kumara, Head of Sales & Partnerships – South Asia at IFS, Muthuraja Nanayakkara, Chief Executive Officer at SEBSA and Shavinki Silva, Associate Manager – Sales & Marketing at SEBSA.