End User Support
Interactive help desk manned by experienced personnel that ensure maximum uptime.
Super User Support
Equip users with knowledge and skills to use ERP in more flexible and innovative manner at tactical and operation levels.
Technical Upgrades
Uplifting of Customization
Modifications
Specification Development
Testing and Verification
Configurations
Lobbies
Quick Reports
Standard Reports
Custom Object Handling
We operate in your time zone
Europe, Asia Pacific, United State of America, Special arrangements for 24x7 or 24x5 support
We operate around the clock
Special arrangements can be made to accommodate 24x7 or 24x5 support
Flexible support agreements
Focus on business continuity and mutual benefits rather than strict agreements
Experienced support professionals
All support professionals command 6 years of IFS® experience on average
Clear service level agreements
Outcome based mutual understanding to secure desired responsiveness
Maximum up-time
Committed to uninterrupted functioning of critical business operations
Tailor-made support
Business are different and so as their internal processes. That entails unique support offering and we are prepared to provide exactly that
Enhanced user experience
With right assistance when needed leads satisfying user experience