Your One-Stop Shop
for ERP Success
SEBSA Customer Success is a comprehensive support service that aims to fulfil essential requirements of any IFS solution and guarantee the desired ROI from your implemented IFS project.
No need to spend your time & budget on multiple service vendors
SEBSA has solutions for every IFS needs.
Customer Success Organization
Implementation & Development
Workshops & Training
- New modules & functional requirements
- Customizing new modules & functions
- Problem resolution
- Remote assistance
- User empowerment
- User manuals & resources
- Hands-on training
- Role-based training
- Module specific training
- Customised scenarios
- On-site & Online training
- Industry experienced trainers
- Monitoring & maintenance
- Troubleshooting & issue resolution
- Security management
- Backup & disaster recovery
- Performance optimisation
Next Level of Training Experience
SEBSA shares its knowledge and proficiency in ERP solutions by offering training on any version of the IFS ERP software, be it IFS Cloud or prior versions of the application.
Benefits of Our
Customer Success Service
Conducting regular reviews and updates to ensure the ERP system is performing optimally.
Dedicated Support Team
Every SEBSA client is assigned to a dedicated support lead and a team familiar with their business solution.
Operating in Multiple Time Zones
With offices established in Sweden, Romania and Sri Lanka, we can operate in APAC, EU and IST time zones as required.
Next Level Training Experience
Training on any version of the IFS software, be it IFS Cloud or prior versions of the application.
Customer Focused Support
SEBSA provides more comprehensive and customer-centric support services for all IFS versions.
Flexible & Clear Support Agreements
Flexible contract management focuses on business continuity and mutual benefits rather than strict agreements.
Committed to a smooth and uninterrupted functioning of critical business operations.